Frequently Asked Questions
Our water treatment solutions are designed to meet the highest industry standards, ensuring reliable, safe, and efficient purification for a wide range of applications, from industrial to commercial and residential needs.
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When does the warranty period begin?
One year from the date of shipment.
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Do you have certificates of qualification? What certificates do they have?
Yes, our products have CE and ISO certificates.
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What is TDS?
Tds stands for total dissolved solids and represents the total concentration of dissolved substances in water.
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What is the percentage of pure water and wastewater?
It depends on the machine's capacity. Normally, it is 30%-65%. The bigger the capacity, the higher the water recovery.
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I come from South America. The voltage is 220V, 1-phase, 60Hz, or 440V, 3-phase, 60Hz. Can you accommodate this?
Yes, we can accommodate that. However, the production time will need to be extended to 30 working days. Additionally, the cost will increase by 20-30%, depending on the system capacity.
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I want to treat well water for direct drinking. What data do I need to provide to help you design a water treatment plant?
Please provide the following information: What is the capacity (liters per hour), or how many people will be using the system? It would be helpful to send us the well water quality analysis report. What is the local voltage?
